Responsibilities
• Opportunity Identification: To perform process study, process assessments, design thinking sessions to come up improvement opportunities.
• Solution Conceptualization: To understand client’s business processes, existing IT landscape and propose relevant transformative solutions.
• Stakeholder Communication and Approvals: Pro-actively interact with client and Infosys BPM operations stakeholders and obtain buy-in on the proposed solutions.
• Requirements Documentation: To gather, analyze and document solution requirements (functional as well as non-functional). Liaison with development teams on managing requirements, participate in UAT and realize proposed/estimate
Technical and Professional Requirements:
• Certification in one or more of the RPA platform is preferred eg. Automation Anywhere, UiPath, Power Platform
• Knowledge of lean/six sigma, Machine learning concepts and basic programming skills (in .Net/C#/PLSQL) will be a plus
Preferred Skills:
Technology->Robotic Process Automation->Automation Anywhere
Domain->Insurance->Business Analysis
Educational Requirements
Master of Business Administration,Bachelor of Engineering
Service Line
BPO Service Line