Bingx is Hiring Customer Service Representative (English)

What You'll Do:

Handle high amounts of live chat and incoming emails;

Identify and evaluate customers’ needs to deliver satisfaction;

Provide accurate, valid and comprehensive information;

Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution;

Follow communication procedures, guidelines, and policies;

Go the extra mile to engage customers.




Who You Are:

1+ years experience of proven customer facing experience or experience as a customer service representative;

Strong ability in using IT for professional use and can handle somewhat technical queries from customers;

Exceptional written communication skill and a good listener;

Ability to multi-task, prioritize, and control time effectively;

Knowledge of the cryptocurrency/blockchain field is a big plus;

Fluent in English,competency with a second language is an added advantage, Multi-lingual capability is a big plus;

Willing to work weekends and irregular hours which will include night shifts.

Interested parties please send in your detailed resume to careers@bingx.com.

We regret to inform that only shortlisted candidates shall be notified.


Apply Link :    Click Here 

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